Setup Help or File Conversions

If you would like help on account and product setup or help on file type conversions, please see our rates below and fill in the form for our help. We will get right back to you ASAP if we require further information from you and a payment link for this service to continue.

  1. Standard setup ( per product item)
    This option is for users who don't have the time to setup the product by themselves or who simply would prefer to have us help them set everything up.

    What does this option include?
    • Send us your image files (in the correct file format and dimensions otherwise there will be an additional charge of per image manipulation output) using the form below and let us know how you would like your images to be setup onto which chosen product. (Note: If you are sending more than 1 file, please zip them into a folder and then upload the zipped file to us.)
    • We will setup your images onto the product and add it into your account. If you don't have an account yet, we will create one for you.
    • Once ready, we will send you a link for preview and place order. You can still make further modifications to this product/order as required.
    • (Note: Maximum file upload size is 100MB)
    DOES NOT include the following:
    • Note that this is not a design service and is a setup service only. We currently do not offer any design services so you will have to provide all the artwork to us to setup your cards.
    • Any image file editing
    • Vector file setups such as for High gloss + full color print options.
  2. Image file manipulation ( per image output - minimum charge )
    If you need help on file conversions to a format that is accepted on our builder or need help on file modifications, we can help you.

    What does this option include?
    • File conversions to acceptable formats e.g. PDF to JPEG etc
    • Image resizing to fit product
    • (Note: Maximum file upload size is 100MB)

* Required fields

  • Full Name 
  • Email Address* 
  • Service required* 
  • Attach
  • Please provide details of your requirements

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