Frequently Asked Questions

We have listed common issues and questions in a clear categories, helping you to locate what you need, when you need, as quick as possible.

Shipping / delivery info

How to place an order

How to re-order (same design / modify design)

Artwork / image / photo submission tips

Sending us your custom box design

Getting help with your design

General

Troubleshooting

Kickstarters & crowdfunding