Frequently Asked Questions

We have listed common issues and questions in a clear categories, helping you to locate what you need, when you need, as quick as possible.

Shipping / delivery info

How to place an order

How to re-order (same design / modify design)

Artwork / image / photo submission tips

Sending us your custom box design

Getting help with your design

General

Troubleshooting

Kickstarters & crowdfunding


Contact us

If you have an enquiry on making your cards, we're here to help. Contact us here»

Other needs?
Are you developing a game? We also do complete custom decks (e.g. card sizes, hot & foil stamping, embossing, spot UV, etc) and board game development & packaging. Chances are, if you need it, we can do it! Speak to our team today!

CHAO – Jade Green Ed. on Kickstarter

Limited edition playing cards featuring illustration of key historical figures from Ancient China. 2500 decks. See more

Over 35 Years in the Games Printing Industry. No minimum order!